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Privacy Policy

Effective date: October 29, 2026

This policy explains what information Novato Sewer Line Co. collects when you visit this website or call the number shown on it, and how that information is used.

Calls may be recorded and tracked

When you call, the call may be recorded and monitored for quality, training and routing. The number you see on this site may be a call-tracking number, which lets us see which page or source a call came from.

Information we collect

  • Information you give on a call, such as your name, street, phone number and a description of the problem.
  • Call details, such as the time, duration and the number you called from.
  • Technical details your browser sends when it loads a page, such as your IP address and browser type. This website does not run analytics.

How we use it

We use call information to connect you with an independent local plumbing professional and to improve how calls are handled. We may share your details with the professional we connect you with so they can contact you or arrive at your home.

We do not sell personal data

We do not sell your personal data. We share it only with the independent professionals who need it to help you, with service providers that support our phone and website systems, and when the law requires it.

Cookies

This website does not set cookies or run analytics at this time. If that changes, this policy will be updated first.

Fonts and images from other providers

Fonts load from Google Fonts and the site images load from an outside image host. Those providers can see your IP address and browser details when your browser requests them.

Your California privacy rights

If you live in California, you can ask what personal information we hold about you, ask us to correct or delete it, and ask us not to sell or share it. We do not sell or share personal information for advertising. We will not treat you differently for making a request. To make a request, call us using the number below.

Privacy requests

To ask about your information, to request access or to ask for deletion, contact us by phone at (555) 010-0100. We handle privacy requests by phone because this website has no forms or email contact.

Children

This website and phone service are intended for adult homeowners. We do not knowingly collect information from children.

Changes

We may update this policy. The effective date at the top shows when it last changed. See also our Terms and Disclosure.

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